

CLAIM EXPERT
Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services.

CLAIM EXPERT
Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services.

CLAIM EXPERT
Services for businesses and intermediaries.
One of Italy’s leading companies in insurance outsourcing services.

CLAIM EXPERT
Discover our offices and meet our team

CLAIM EXPERT
Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services

CLAIM EXPERT
Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services

CLAIM EXPERT
Services for businesses and intermediaries.
One of Italy’s leading companies in insurance outsourcing services.

The New Insurance
Experience
Founded in 2009, Claimexpert is today one of the leading Italian companies in the insurance outsourcing sector, working alongside some of the most prestigious insurance companies operating in Italy.
Outsourcing claims management processes allows insurers and intermediaries to rely on a lean, highly specialized structure supported by experienced professionals able to respond efficiently to every operational requirement.
This approach ensures flexibility, optimized response times and high-quality support throughout the claims lifecycle, especially when compared to the traditional structure of insurance companies.





What
We Offer
Reduced lead time
Professional expertise and specialized skills
Lower fixed operational costs
Ability to adapt to evolving market needs
Operational flexibility


Claim Expert
Our mission is to deliver the highest possible level of service.
To achieve this goal, we have developed a company culture centered on the value of our people, enabling our teams to provide clients with an unmatched level of service.
We are always looking for talented professionals ready to take on new challenges.
Contact & Information
Our Offices
Lecce Operational Office
Via G. Zanardelli, 32
73100 - Lecce (LE)
Registered Office
P.zza S. Antonio, 8
73020 - Castrignano Dei Greci (LE)
C.F. / P.I.: 04245750759 – C.C.I.A.A. LECCE
Trani Operational Office
Corso Italia, 15
76125 - Trani (BAT)
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Our Services
Claims Management Representation
Modular or full outsourcing claims management
Technical and ongoing claims reserving
Back Office & SARC
for post-settlement claims management activities
Continuous training and professional development
for administrative staff and claims adjusters
Run-off portfolio management
Green Card Claims Management
High-value claims support
Litigation management
Complaints Management (standard and IVASS)
AAS Claims Management
Fraud prevention quality control and Regulation 44 compliance
Loss adjusting network management
Internal audit services
Security & Certifications
To ensure the protection of personal data and corporate information, Claimexpert has implemented a Data Protection Management System (DPMS) inspired by the ISO/IEC 27001:2022 standard. We are also certified under UNI/PdR 125:2022 (Gender Equality) and adopt the Organisational Model pursuant to Legislative Decree 231/2001, with an internal Supervisory Board.
To guarantee data security and business continuity, the company has also adopted tested Business Continuity Plan and Disaster Recovery systems. The WISE Sinistri portal is hosted on Azure (EU data centre), with RTO < 4 hours and RPO < 1 hour.
Every year, Claimexpert undergoes on-site audits by clients focusing on quality standards and IT security requirements, consistently achieving excellent results.
These audits specifically evaluate the following areas, in which Claimexpert has received the highest scores:
























