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Claim Expert
CLAIM EXPERT

Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services.

Claim Expert
CLAIM EXPERT

Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services.

Claim Expert
CLAIM EXPERT

Services for businesses and intermediaries.

One of Italy’s leading companies in insurance outsourcing services.
Claim Expert
CLAIM EXPERT

Discover our offices and meet our team

Claim Expert
CLAIM EXPERT

Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services

Claim Expert
CLAIM EXPERT

Insurance claims outsourcing, specialty claims, fraud prevention, technical and professional services

Claim Expert
CLAIM EXPERT

Services for businesses and intermediaries.

One of Italy’s leading companies in insurance outsourcing services.
Claim Expert
CLAIM EXPERT

Discover our offices and meet our team

The New Insurance
Experience

Founded in 2009, Claimexpert is today one of the leading Italian companies in the insurance outsourcing sector, working alongside some of the most prestigious insurance companies operating in Italy.
Outsourcing claims management processes allows insurers and intermediaries to rely on a lean, highly specialized structure supported by experienced professionals able to respond efficiently to every operational requirement. This approach ensures flexibility, optimized response times and high-quality support throughout the claims lifecycle, especially when compared to the traditional structure of insurance companies.

What
We Offer

Reduced lead time

Professional expertise and specialized skills

Lower fixed operational costs

Ability to adapt to evolving market needs

Operational flexibility

Claim Expert

Our mission is to deliver the highest possible level of service. To achieve this goal, we have developed a company culture centered on the value of our people, enabling our teams to provide clients with an unmatched level of service. We are always looking for talented professionals ready to take on new challenges.

We are always looking for talented professionals
ready to take on new challenges


Contact & Information

Our Offices

Lecce Operational Office

Via G. Zanardelli, 32
73100 - Lecce (LE)

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Registered Office

P.zza S. Antonio, 8
73020 - Castrignano Dei Greci (LE)

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C.F. / P.I.: 04245750759 – C.C.I.A.A. LECCE

Trani Operational Office

Corso Italia, 15
76125 - Trani (BAT)

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Would you like more information?

Our Services

Claims Management Representation

Modular or full outsourcing claims management

Technical and ongoing claims reserving

Back Office & SARC

for post-settlement claims management activities

Continuous training and professional development

for administrative staff and claims adjusters

Run-off portfolio management

Green Card Claims Management

High-value claims support

Litigation management

Complaints Management (standard and IVASS)

AAS Claims Management

Fraud prevention quality control and Regulation 44 compliance

Loss adjusting network management

Internal audit services

Security & Certifications

To ensure the protection of personal data and corporate information, Claimexpert has implemented a Data Protection Management System (DPMS) inspired by the ISO/IEC 27001:2022 standard. We are also certified under UNI/PdR 125:2022 (Gender Equality) and adopt the Organisational Model pursuant to Legislative Decree 231/2001, with an internal Supervisory Board. To guarantee data security and business continuity, the company has also adopted tested Business Continuity Plan and Disaster Recovery systems. The WISE Sinistri portal is hosted on Azure (EU data centre), with RTO < 4 hours and RPO < 1 hour. Every year, Claimexpert undergoes on-site audits by clients focusing on quality standards and IT security requirements, consistently achieving excellent results.
These audits specifically evaluate the following areas, in which Claimexpert has received the highest scores:
Business
Continuity

Information
Security

Data
Protection

Physical
Security

Founded in 2009, Claimexpert is today one of the leading companies in the insurance outsourcing sector, working alongside some of the most prestigious insurance companies operating in Italy.